I am really at a loss as to what to do. I have been using this wonderful service called Whistletree to record the interviews for the book on online film distribution Simone Nelson and I are working on. Simone and I are often in different locations for the interviews, plus the interviewee, necessitating a three-way conference. I'm horrible at taking notes so the fact that the calls were automatically recorded made it even better.
We typically set the interviews for 30 minutes but they often go over that. It didn't matter where the conversations ended up, whether it was Adam Chapnick of Distribber talking about his daughter's birthday party or filmmaker Josh Raskin talking about his love of baths (long story), because all of this is FREE.
So imagine my sadness when I saw the note from Whistletree today saying it was discontinuing its service, PARTICULARLY when I have like 3 more interviews to schedule RIGHT NOW. Here's an excerpt of their email.
It is with a heavy heart that we announce Whistletree will be discontinuing our conferencing service. The last day that we will be able to provide conferencing is Monday, May 17, 2010. As many of you are aware, free conferencing services, like ours and others, have become targets in the US for long distance carriers. This has resulted in an increase in connection issues. We addressed these issues by creating and offering a number of customized services. Unfortunately, the issues we are encountering have progressively become an uphill battle. We have been working until the final hour to find a way to continue offering our conferencing service; but sadly it is clear we have no other option, but to close.
Three questions came to my head after reading that:
0. 3 days notice? Couldn't we have got like a week? 1. Why didn't I think of using Whistletree just for calling long distance?
2. Waitaminute, who doesn't have a long distance plan on their cell phone?
Not sure what's going on here, but you can bet I am feverishly searching for an alternative. Any suggestions?