A website chatbot is an artificially intelligent software program used in today's on-line chat conversations, instead of providing direct human contact with another human being, by providing speech through text or voice-to-voice. These chat bots are designed to understand basic conversation protocols and deliver original and intelligent responses in real time. These programs are able to process various types of communication including video and audio, which makes it possible for these chat bot software programs to process customer requests and interact with them in real time. There are many popular chat bot software programs on the market today. Below is an explanation of a few of these chatbot programs, including the popular Microsoft Kerbal Space Program and Yahoo Messenger.
Microsoft Kerbal Space Program is an online social networking program that allows users to create a virtual desktop environment through which they can chat with each other. The chatbot, "Kerbal", enables its users to communicate visually using a webcam. This artificial intelligence system is able to detect how a user is speaking and then adapts accordingly to the current conversation topic. For instance, if someone mentions the phrase, "Great!" this chat bot will recognize that it is a common idiom and respond with a positive response.
Yahoo Messenger is an instant messaging program that was designed as an alternative to AOL. It is widely used throughout the world by millions of people and has an unmatched popularity amongst younger generations. Yahoo Messenger offers a very easy-to-use interface that makes it easy for users to build instant and one-on-one connections. However, one drawback of this chatbot program is the inability to understand and converse in languages beyond English. Yahoo Messenger was specifically designed to provide instant messaging features that include text-to-speak functions, but it is limited to basic languages only. Its artificial intelligence system is unable to decipher between languages.
Google's bot, "Google Answers" is another successful website chatbot that responds to user queries by delivering relevant information. Like Microsoft's Taye Diggs, Google Answers can also be used for basic communication. The biggest limitation of Google Answers is that it cannot discern between natural language processing languages and colloquialisms. It is limited to delivering answers to basic questions.
Aside from its conversational ability, Facebook's recently introduced bot "Zelele" can also be used for customer service purposes. Facebook's bot can discern between natural language conversations and e-commerce responses, and it can even discern between different brands and manufacturers. Facebook's Zelele can answer basic questions like, "How are the weather in your region today?" and it can even suggest suitable weather conditions based on location and user's preferences.
Apple's iBooks store, one of the largest booksellers online, has been using conversational A.I. technology since 2021. The chatbot known as iBooks uses a artificial intelligence known as convulsa which allows it to understand and grasp conversations fast. Although the system has not been foolproof, iBooks has seen a significant increase in conversion rates despite its limitations. Convulsa was developed by Youssef Eliam, a University of Nevada School of Medicine graduate student who is now working for the computer company Apple.
Chat Bots for Facebook Messenger are also helpful in customer service. Bots that can answer basic questions in Facebook Messenger are particularly useful because users can simply ask their bot questions in a one-on-one fashion. This provides a more personalized interaction with the bot, which can make a difference when customers feel less intimidated or anxious about talking to a real person. These chat bot solutions have made customer service easier for businesses of all sizes. It has also made customer service more accessible to those who may not have access to a PC, phone or Internet connection. In this age where everyone is too busy to multi-task, chat bots for facebook Messenger are great investment for businesses who want to be ahead of the curve.